Backbone Talk™ – Powerful Talk Radio Phone System, on Your Mac

A different kind of Talk Radio phone system — one without phone lines or hardware. Backbone Talk integrates smoothly to elevate production values in sports, news and talk shows in both studio and remote broadcasts.

Everything you need to take calls, screen them and put them on the air is here in an easy to use, professional phone system. You concentrate on the creative and business aspects, and we provide the products to help your station prosper…on all levels. Combined with Backbone Radio the result is a complete talk radio station that can produce professional shows locally, remotely and with callers around the globe.

Backbone Talk is a multi-line, call-in phone system in the cloud enabling 24/7 talk radio stations to engage their listening audience from anywhere in the world, using only a Macintosh computer, without any additional hardware. With its local/remote call screener capability, talent can focus on the conversation, while the call screener uses his Macintosh to answer, conference, block, and/or record calls. Features include inbound text from the same phone line; and a digitally integrated caller feedback line for listeners to record voice messages into Backbone Radio for later air play.

Chris Day - Director of Broadcast, Major League Lacrosse

During our broadcasts the guest line feature enables us to include national commentators in our broadcast. The audio quality of the connection makes it sound like they are right there in the booth with us.

Chris Day Director of Broadcast for Major League Lacrosse March 12, 2015

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 Backbone Talk

Backbone Talk Datasheet

Listener Interactivity – The life-blood of talk radio is the listener who calls into your show.  Give your audience riveting conversation by talking with them, not at them. Allow callers to provide feedback — on the air.

No Extra Equipment  – Everything is right on your Mac and in the cloud.  No bulky studio phone switches, no expensive multi-line handsets and no phone lines to run. Just plug in a headset, and you’re on the air talking to callers.

Familiar Controls – Feel comfortable with on-screen controls you recognize, including Dial, Ring, Connect, Hold, Conference, Busy All and Drop.  Configurable number of callers, up to 10 simultaneous.

Call Screener – The separate Call Screener module is available for use on another Mac.  It allows Producers and Talent to manage callers while maintaining constant communications with each other on their Macs.

Remote Screener – Leave your call screener at home and save on travel.  Share your screener among shows from different cities.  The phone system in the cloud permits screener and talent to function a world apart.

Backbone Talk

System Requirements

  • Intel based Macintosh capable of running
  • OS X 10.8+

Network Requirements

A high quality internet connection that is capable of supporting Voice over IP. This is an internet connection with the following characteristics:

  • Upstream bandwidth 1MB/s
  • Packet loss < 1% (0.5% preferred)
  • Round Trip packet transmit time < 200ms
  • Jitter < 30 ms
  • UDP and TCP traffic allowed out

To test the capability of your internet connection run the 8×8 VoIP test. This test requires a 64-bit browser that supports Java such as Safari. The Chrome browser does not currently support this test.

Network ports out for control and telephony need to be opened.  If you can’t connect to the phone system, these ports will likely need to be opened on your network by your IT department. Opening all ports will enable operation. If you would like to know which specific ports to open please contact Backbone Support at support@backbone.com.

Mix-Minus – For advanced audio and radio configurations you may require mix minus set up with your mixer’s auxiliary output.

Backbone Talk Pricing

$150 per month for 1500 minutes and texts (one text equals one minute). $0.10 per minute and text overages. Backbone will provision a local phone number. Toll-free numbers are available for an additional $25 per month.

Contact us at info@backbone.com if you would like a quote on multiple phone systems and minutes over 3,000 per month.